Small business technical support
Your network
Software can be wonky
Replacing technology
Common problems:
-Network is slow
-Network is down
-Users can't access what they need to
We can help diagnose and solve network problems.
Replacing technology
Software can be wonky
Replacing technology
Computers break down or get too old to function. Two things can be daunting: 1) what you should buy for replacement & 2) how do you get the new device/s populated with settings and software so they're useful. We help with both of these.
Software can be wonky
Software can be wonky
Software can be wonky
Error messages & loss of functionality happen. We can help diagnose these types of problems & help you avoid similar problems in the future.
How we are different
Choosing a technical support provider is not easy. There are tradeoffs with any choice. Here I describe how what I offer is different.
No contract
I.T. contracts are as likely to serve the provider as to serve the customer. Unless you have 15 or more users, a managed service provider (MSP) may not be what you need. Even if you're in a contract with an MSP, you can hire me for 'one offs.'
Clear pricing
No financial surprises with me. I'm $125/hour or sometimes less if I'm doing work in my office. My estimates are based in honesty and reality.
Straight answers
You have to understand some 'tech jargon' to use, choose, or manage technology. I'll explain everything in such a way that you understand the parts you need to understand.